We are delighted to announce a new podcast featuring Sherpa Co-founder and President Alex Fisher, who will be hosting insightful conversations with forward thinkers across the sales landscape.
In this first episode (a two-parter), Alex speaks with Casey Jackson, trainer and Director of The Institute for Individual and Organizational Change. Casey has more than 30 years’ experience in motivational interviewing with a focus on behavioral health.
Topics covered in this Ask Alex
- What empathy really means and why it isn’t the same as being compassionate or trying to help
- Ways to take an empathetic approach to senior living sales and why that makes all the difference in building trust and getting sales advances.
- How we can help develop these skills in our sales teams and in ourselves
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